Customer expectations are changing. How can financial institutions improve customer service by optimizing their branch operations?
Watch this webinar where we partner with Wavetec, global leaders in integrated check-in and appointment booking data solutions, to discuss how customer flow intelligence and statistical analytics can help improve branch operations.
In this webinar, you will learn how to:
- Forecast, optimize & benchmark multiple branches
- Optimize your branch operations with better teller management and workforce management
- Forecast with ML and AI for improved efficiency and lower IT costs
- Understand your benchmarks with better insights into your customer journey
- Achieve up to 26% SLA increment, 84% accuracy, and 10% reduction of service time
- Improve branch revenue by 5% with efficiency gains
If you want to know more about our Wavetec solution, please contact us here.