With changing customer expectations around customer service, financial institutions across Canada and the U.S. are looking to optimize their branch operations.
Watch this webinar where we partner with Wavetec to discuss the power of an integrated digital solution that has purpose-built analytics specifically for banking and can help increase branch revenues while reducing costs. Learn how queue management and appointment booking technologies help banks, including HSBC, deliver a better, safer, check-in experience.
You will learn how to:
- Improve queuing experiences to help retain existing / attract new customers
- Lower IT costs with better integration into existing tech stack
- Optimize your branch staffing through AI/ML driven forecasting and modeling
- Deliver best user experiences with fully customizable UX and API driven front end
- Reduce enterprise integration costs, improve IT efficiencies and team productivity
- Drive value with enhanced customer information, increased conversion rates and improved visibility into your business KPIs
- Deliver a better banking experience by focusing on your digital transformational goals with our HSBC case study
If you want to know more about our Wavetec solution, please contact us here.