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aeq Blog

Stay in the loop with the latest articles and webinars from Aequilibrium.

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Fireside Chat With Former League Data CEO Carrie Forbes
Digital Transformation in Credit Union Coalitions  As Central1 phases out the Forge digital banking platform, Canadian credit unions face a critical turning point in how they engage with their members...
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Aequilibrium and Wavetec: Freeing Canada from lineups & bad customer experiences
We all have our anecdotes of, let’s say strange, customer experience and queue management moments at...
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Design Thinking in the New Normal
Over the past few months, the world has definitely shifted to a new normal, and that has implications...
Adobe Experience Manager on a phone
Adobe Experience Manager as a Cloud Service
Early this year, Adobe launched its Adobe Experience Manager as a cloud service. The timing, and the...
A member flow and experience management system will help you to continue providing great member services
Get Experience Right and You're Halfway to a Remarkable One
Credit unions pride themselves on offering a great in-branch experience to all their members. But with...
Higher education centres need queue management solutions
Higher Learning with Lower Risks
It’s that time of year where post secondary schools and higher learning institutions are busy getting...
Treat your VIP customers to a safer, personalized experience
Get Rid of Your Queues and Treat Your Customers Like VIPs
It’s now November (hard to believe, right) and the weather has certainly taken a turn. The air is cold,...
Deliver a better customer experience
5 Ways How To Digitize Your Retail Business Post COVID-19
In the 21st century, it is evident that digitization is here to stay and improve every step of the way....
Don’t Let Your Guests Pool in Your Lobby
Don’t Let Your Guests Pool in Your Lobby
Your hotel goes to great lengths to provide the best guest experience possible. But with restrictions...
Get Rid of Queues and Confusion
Leaving Customers in the Cold? Technology Solutions Are The Perfect Answer to Get Rid of Lines.
Think of a ski resort village. Or an outdoor mall with your favourite shops. Sounds nice. Now think of...
Customize your Forge widgets
Hello fabulous! Custom Forge widgets elevate brands from beige to remarkable
At Aequilibrium, we strongly believe in Forge as the digital platform for Canadian credit unions looking...
Join us for Backbase Connect 2020
The Most-Awaited Backbase Connect 2020 Is Here! Ready to join?
At Aequilibrium, we create, develop and deliver remarkable customer experiences. A trusted Backbase partner...
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Need a Remarkable Check-In Experience for Your Branches? Join Our Webinar and See Wavetec Solutions in Action
Are you satisfied with your branch client experience? Safety regulations and occupancy limits can make...
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The 2021 Retail Trend You Must Know: Retail by Appointment. Here’s why.
How appointments can turn bland shopping experiences into remarkable ones. When we think of going shopping...
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Personas: the essential first step toward remarkable member experiences
In a post-2020 world, there’s a 100% chance that your credit union highly values your members and wants...
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Introducing John Queue Public, Our Resident Queueing Expert
Here at Aequilibrium, we hate queues. We hate being in them, especially outside if the weather is bad,...
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