Adobe Experience Manager as a Cloud Service
Early this year, Adobe launched its Adobe Experience Manager as a cloud service. The timing, and the timing for business to migrate, couldn’t be better or more pressing, with COVID-19 especially highlighting the advantages of cloud-based technology for business. But it isn’t just a knee-jerk reaction to current events. It’s our belief that there will […]
Get Experience Right and You’re Halfway to a Remarkable One
Credit unions pride themselves on offering a great in-branch experience to all their members. But with the pandemic and social distancing rules, the in-branch experience can be compromised. Especially when we think of the elderly. Personally, I’ve seen instances where an elderly person has joined a line-up to get into a smaller branch and, thanks […]
Higher Learning with Lower Risks
It’s that time of year where post secondary schools and higher learning institutions are busy getting ready for the fall semester. Of course, this year (for so, so many reasons) is not like any other year. Schools, including universities, colleges, polytechnics, and vocationals across North America are doing their best to make decisions that are […]
Get Rid of Your Queues and Treat Your Customers Like VIPs
It’s now November (hard to believe, right) and the weather has certainly taken a turn. The air is cold, the rain is more frequent and snowfall is either here already or likely not far off. Nothing new for November in Canada, except for the addition of social distancing, occupancy limits and the need to control […]
5 Ways How To Digitize Your Retail Business Post COVID-19
In the 21st century, it is evident that digitization is here to stay and improve every step of the way. With a more significant percentage of the world’s population becoming internet users, digitizing your retail business is becoming more beneficial and important. It is no longer a trend shared within larger companies alone – and […]
Don’t Let Your Guests Pool in Your Lobby
Your hotel goes to great lengths to provide the best guest experience possible. But with restrictions on the number of guests allowed to be in any space at one time, creating a waiting for your pool or gym in your lobby isn’t the most welcoming experience. With the weather turning worse, guests in bathing suits […]
Leaving Customers in the Cold? Technology Solutions Are The Perfect Answer to Get Rid of Lines.
Think of a ski resort village. Or an outdoor mall with your favourite shops. Sounds nice. Now think of them during the winter, with COVID restrictions, and each store, restaurant and shop using different signage and strategies (or no strategy at all) to deal with their occupancy limitations and customer service. Sounds not so nice, […]
Hello fabulous! Custom Forge widgets elevate brands from beige to remarkable
At Aequilibrium, we strongly believe in Forge as the digital platform for Canadian credit unions looking to deliver remarkable member experiences. After all, we helped Central 1 build Forge. But that doesn’t mean your credit union’s Forge implementation needs to be limited by the boring out-of-the-box widgets with limited functionality. Forge has the ability to […]
The Most-Awaited Backbase Connect 2020 Is Here! Ready to join?
At Aequilibrium, we create, develop and deliver remarkable customer experiences. A trusted Backbase partner since 2016, we’ve always believed in their vision of a secure, reliable, and experience-driven digital ecosystem. And that’s why we are excited for our friends at Backbase as they are set to launch their first virtual and most innovative, inspirational, must-attend […]
Need a Remarkable Check-In Experience for Your Branches? Join Our Webinar and See Wavetec Solutions in Action
Are you satisfied with your branch client experience? Safety regulations and occupancy limits can make it difficult to maintain great client service, though certainly, challenges existed previously. From a retail banking perspective, however, perhaps we have an opportunity (even if it’s been thrust upon us in earnest) to not only improve client service while adhering […]
