Follow us on :

Icon-facebook Youtube Twitter Instagram Linkedin-in Medium-m
Let's Talk

Services.

See all services
Aequilibrium Consulting

Consulting

Platform and Integration Strategy
Technology Strategy
Architecture and Governance
Aequilibrium Digital Design

Digital Design

Design Strategy
Experience Design
Visual Design
Aequilibrium Technology and Integrations

Technology and Integrations

Partner Platforms
Development Services
Cloud Computing
Cyber Security
Big Data Analytics
Aequilibrium DevOps

DevOps

Business Agility
Continuous Delivery and Reliability
Quality and Automation
Aequilibrium Extended Reality

Extended Reality

Custom XR Apps
Virtual Reality Training
VR Agile Project Management Apps

Our Partners.

Adobe Bronze Solutions Partner Badge
Partners

Wavetec - Banking

Optimize Branch Operations with Integrated Check-in and Appointment Booking Data ​

Book a Meeting
Learn More

Wavetec’s Trusted Implementation Partner

AllBanking

Intelligent staffing and improved client experience go hand-in-hand.

Book a Meeting

Follow the data to branch optimization.

Customer flow technology gives accurate information about your client needs in real time. Machine learning and AI-driven forecasting takes that information to the next level, giving you real-time predictive information across multiple branches so you know what your client needs are and how to meet those needs with the right staff at the right time.
  • Forecast, optimize & benchmark multiple branches
  • Purpose built analytics, specifically for banking
  • Fully customizable user interface
  • Integrate with your CRM & other enterprise applications
  • Provide upgraded experiences with customer profile data before clients arrive at the branch
  • Increase branch revenue and reduce costs by 5% (or more)
Watch the video

Check-in a remarkable client experience.

When you know what your clients need you can serve them faster and more efficiently with a personal touch. Client needs can not only be met, but anticipated.
  • Measure customer satisfaction in real-time
  • Measure, monitor and optimize staff and branch performance
  • Show commitment to service improvement
  • Reduce the waiting time of your valuable clients by at least 50% and increase your NPS

Find out how Banorte improved customer experiences in over 1000 branches

Download Case Study

With Aequilibrium and Wavetec, you can do even more.

Appointment Booking

  • Cloud-based
  • Fully customizable user interface
  • Integrate with your CRM & other enterprise applications

Customer Feedback

  • Email, SMS & WhatsApp notifications
  • Check-in kiosks for those without smartphones
  • Integrates with CRM & other enterprise applications

Analytics and Forecasting

  • Digital signage gives clients transparency and clarity
  • Manage occupancy with minimal staff required
  • Meet your governance requirements while providing customers with a better experience

Watch Our Webinar

See the Wavetec platform in action in our showcase webinar.
Watch the Webinar

See how Banorte has benefited.

Wavetec is a solution that is used by some of the largest financial institutions around the world. See how Banorte, Mexico’s largest bank, has improved customer experience and internal processes with Wavetec.
Download Case Study

Learn more about Wavetec’s retail banking transformation technology

Download Whitepaper

Let’s chat.

Talk to us about solutions that can scale to your institution’s needs.

Book a Meeting
Our Blog

The Latest Scoop

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua
See All Articles

Your Locations. Remarkable Customer Experiences.

Appointment Booking, Check-ins & Queue Management with Wavetec Technologies

Book a Meeting

Wavetec’s Trusted Implementation Partner

You don’t have to wait either. Deploy quickly with solutions that scale to your needs.

Book A Meeting

Smart queueing without all that lining up nonsense.

Virtual queueing gives people who arrive at your location the freedom to simply be notified by email, SMS or even WhatsApp when it’s their turn to enter or proceed. Worried your customers don’t have smartphones? No problem, we have solutions for that too.

See for yourself

Appointment booking for every industry.

Appointment booking and check-in solutions are cloud-based and simple to use for both your staff and your customers. Best of all, they integrate with your existing systems to increase efficiencies while keeping costs low.

See for yourself

Book a Meeting

With Aequilibrium and Wavetec, you can do even more.

  • Optimize Customer Flow

    • Manage occupancy limits and improve conversion rates
    • Fully customizable user interface
    • Integrate with CRM and other Enterprise applications
    • Digital signage gives transparency to your customers

  • Customer Feedback

    • Measure customer satisfaction in real time
    • Follow-up staff and branch performance
    • Show commitment to service improvement

  • Analytics and Forecasting

    • Real-time actionable insights
    • Dashboards and reports
    • Staffing optimization with ML/AI driven forecasting

Improve your customer experience

Book A Meeting

  • 35% Less waiting times
  • 30% Reduction in operational cost
  • 23% Increase in customer satisfaction

Low cost implementation. Quick deployment.

To contribute to the community during these important times, we are offering the standard implementation of queue management at reduced cost and we can get this solution up and running in one week or less.

Book a Meeting

Seamless Integration and Enhanced Customer Intelligence

Download Case Study

Meet John Queue Public Our resident queueing expert

We hired a queue expert (from England of course) to help us first understand and then to get rid of queues. Check out John Queue Public’s video adventures as he tours, ridicules and busts queues across Vancouver.

See more of John Queue Public

Let's build something remarkable

Tell us about your project. We can help.

Get in Touch

Thrive in a digital world.

Navigation

Resources

Connect with us

Get the latest news and updates.
Icon-facebook Youtube Twitter Instagram Linkedin-in Medium-m

Copyright © 2022 Aequilibrium. All rights reserved.

Privacy Policy