Introducing John Queue Public, Our Resident Queueing Expert

Here at Aequilibrium, we hate queues. We hate being in them, especially outside if the weather is bad, but we also hate them on an existential level. We even hate that line-ups are called ‘queues’ to make them sound more important than they are. For a long time, we tolerated them because they were few […]
3 Reasons we’re attending Future Branches 2021(and you should too).

2020 brought in a new level of uncertainty about the future of physical branches, especially when it comes to consumer habits and expectations. And that’s why branch leaders must adapt to a future where in-branch services and resources continue to evolve. Banks and credit unions are using lessons learned from the previous year and looking […]