Does Digital Banking Apply to Small Banks?
According to the 2017 report by The Financial Brand on retail banking trends and predictions, major trends focus on consumer data, the use of advanced analytics, the ability to personalize the customer journey, and improving the customer experience. Big or small, digital banking does, in fact, apply to all financial institutions today as we head […]
Exploring Digital Banking in the US, Canada, and Europe
Last month, the aequilibrium digital banking team embarked upon a world tour to discover, connect, and understand the current state of the digital banking market. From Las Vegas to Amsterdam, digital transformation was at the top of everyone’s agenda. Money 20/20 | Las Vegas Head of Product and Innovation, Kelly West, kicked off the tour in […]
4 Ways to Attract New Banking Customers With Technology
Customers have a lot of options when it comes to choosing apps or services for most everyday tasks, such as fitness tracking, meal planning, and ride sharing. In 2019, however, there are still few digital channels for banking and finance that serve customers at the speed and capacity that’s expected today. For financial institutions—whether you’re […]
An ROI Model of Experience-Driven Banking in the Digital Age
The commoditization of traditional banking products has altered the playing field of banking. Banks and credit unions can no longer afford to compete solely by raising savings rates or decreasing fees. Meanwhile, banks must strategically shift from being a product-driven organization to an organization focused on customer-driven omnichannel digital experiences. Dave Gledhill, the CIO for […]
Adobe Summit Goes Digital to Meet an Online Workforce
Adobe Summit will be exclusively digital this year, and it’s launching March 31st at 8:30 am PDT. Your front row seat to possibility. Globally, businesses have been forced to discover the opportunities and challenges for innovation and remote connectivity when their operations suddenly rely heavily on digital. Adobe has long been a leader in the […]