Tech Debt and the Digital Drag: Why Customization Is Costing Credit Unions More Than They Think
By Adrian Moise, CEO & Founder of Aequilibrium (Part of AEQ’s Thought Leadership Series on Digital Transformation for Credit Unions) The Hidden Weight of Good Intentions When credit unions first adopted digital banking platforms like Backbase, Temenos, Forge, or Lumin, the mission was clear: deliver better member experiences, faster. And many succeeded. But over time, […]